Privacy and trust are very important to us at Renix Global. Whether you are visiting our website, applying for a dealer position, or making wholesale purchases, we try to be as clear as possible about what information we collect, why we collect it, and how we protect it.

1. What We Collect

We only gather the information that will assist us in providing our services to you. When communicating with us, be it online, via telephone, or on our dealer portal, we might gather the following information about you:

  • Contact details: Name, business name, phone number, email address and physical address.
  • Account details: Sign-in details of our dealer portal.
  • Order information: What the product is, how many units, and what the price is.
  • Communications: Your messages or queries to us in the form of form, emails or messages.
  • Technical data: Cookie data and usage data to assist our site in working efficiently.

2. Why We Use Your Information

Your information helps us deliver our services securely and efficiently. We use it to:

  • Respond to your questions and support requests.
  • Process dealer applications, orders, returns, and delivery logistics.
  • Maintain and secure your dealer portal account.
  • Improve our website, inventory tools, and online experience.
  • Send you updates or information you request (only if you opt in).

We never sell your data, trade it, or rent it to outsiders.

3. Cookies

Yes, we use cookies on our site to help make the experience better. Cookies help us:

  • Keep in mind what you like and what your password is.
  • Enhance the performance and usability of sites.
  • Learn the patterns of visitor behavior on the site.
  • You can also turn off cookies in your browsing history, should you wish not to have them.

You can disable cookies through your browser settings if you prefer not to use them.

4. When We Share Information

Your information stays with Renix Global unless sharing it is necessary to deliver services you’ve requested:

  • Financing partners: If you apply for financing or payment processing.
  • Shipping & delivery teams: To arrange order delivery and logistics.
  • Support partners: To assist with returns, service, or account help.

We do not sell or rent your data to third parties for marketing.

5. How We Protect Your Data

We employ industry-best practices such as secure servers, encrypted connections, and restricted access controls in order to safeguard your information. We aim to avoid misuse, unauthorized access and leakage of data.

However, there is no flawless system. We also recommend that you secure your devices, logins and passwords.

6. Your Choices

You have control over your information. At any time, you can:

  • Request what data we hold about you.
  • Update or correct your information.
  • Ask us to remove your data (unless there’s a legal or business obligation to keep it).
  • Unsubscribe from any marketing or notifications.

Just send your request to: info@renixglobal.com

7. Third-Party Links

Our site can have links to other sites or services. When you leave our site, the other sites have their own privacy policy. You should visit it, and then you will know what they require before posting any personal data on them.

8. Policy Updates

This Privacy Policy can be revised periodically. When we make one, we will update this section with the changed version with an updated effective date. The fact that you continue to use our site means that you have accepted the new terms.

9. Have Questions?

If you have questions or need help with your data privacy, we’re here to help:
Email: info@renixglobal.com
Call: (877) 736-4989