INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How are dealer applications handled?

Admins can bulk upload products, edit specifications, manage inventory fields, assign brands/categories, and upload images. Inventory syncs in real time or at 15-minute intervals with ERP.

Where does Renix Global operate?

We operate nationwide with multi-state distribution capabilities. Our network is designed to serve dealers efficiently and reliably.

How is order management handled?

Admins can view orders, update statuses, assign delivery dates, export to ERP/WMS, and monitor transmission logs. Failed transmissions can be easily resubmitted for accuracy and efficiency.

How does warehouse automation work?

Dealer orders generate packets sent to the warehouse via API, SFTP, or secure email. The warehouse processes pick tickets, allocates inventory, schedules deliveries, and updates status back to the portal in real time.

How does quoting work?

Dealers can create and edit quotes, save them, email to clients, and convert quotes into orders directly in the portal.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Talk to Sales

    Interested in partnering with Renix Global? Contact our wholesale sales team to talk about inventory, pricing, and becoming a dealer. View wholesale inquiry details

    • +1 (877) 736-4989

    Contact Dealer Support

    Having issues with an order or account? Our support team is here to help with shipping and general inquiries. We’re ready to help you keep your business moving.

    • info@renixglobal.com